Compromised Email Account Recovery

Modified on Fri, 8 May at 11:34 AM

The steps to recover your email ACCOUNT.

1. Change the email account's password.

At least 8 alphanumeric characters with a mix of capital letters, numbers, and symbols.
Should not be equivalent to the email username.
Do not use the previous password.
Do not use similar passwords for email accounts.

2. Identify all the computers that have been used to log into this email account, and perform a malware scan using ANTIMALWARE software with the latest signature updates.

3. Update the control panel main account's password to have a strong password.